- the outcome of the consultation process,
- how we’re changing our security services over the coming months,
- the installation of new technology including video intercoms,
- and upcoming drop-in sessions.
As part of the consultation process, we strongly encouraged input and counterproposals. Bidvest Noonan engaged with UNISON, our recognised trade union, and reviewed all areas of the proposal with a number of revisions made following these conversations.
As a result, we have avoided compulsory redundancies through a number of mitigations including some staff accepting similar roles within Bidvest Noonan outside of UCL, and others taking up an enhanced voluntary resignation offer.
How we’re changing our security The division of campus into zones and introducing our Zone Team Leaders A key aspect of the new operating model is the division of campus into five zones. While some buildings with high footfall and specific needs will continue to have a stationary member of security staff, most buildings will be monitored by security staff pro-actively patrolling zoned areas.
Data shows that most incidents that require our security teams’ response happen outside of buildings and are responded to by staff that are in roaming positions. With staff patrolling a wider area, their presence will be more visible across campus, and they will be able to react quickly to incidents no matter where they take place and to get to where they are needed most easily.
Zone Team LeadersEach zone will be managed by a Zone Team Leader, whose key responsibilities will be:
- staff welfare of the officers within their zone,
- staff training for both mobile/static positions within their zone,
- and UCL staff engagement on any issues the community wish to raise.
Every morning they will take part in a daily briefing session with their management where key areas of responsibility and daily risk will be covered e.g. UCL events, reported crimes, reported risks etc.
Zone Team Leaders will be meeting with senior faculty staff over the coming weeks.
Security Smart Control Centres (SSCC)The security of each zone will be supported by the introduction of new technology. Each zone will be patrolled by a dedicated mobile Security team supplemented by Security staff in a Security Smart Control Centre (SSCC) who can monitor the zonal areas using tools such as CCTV in key areas, alarm monitoring systems and video intercoms installed for buildings.
Video Intercoms will be installed in locations where the static Security presence has been removed and the entrance will be secured by electronic access control measures. This will allow those who do not have a valid UCL card (visitors, deliveries, forgotten cards etc.) or someone who requires assistance to speak to a Security team member to request access.
Drop-in sessions We understand some staff will have further questions and would like the opportunity to find out more about the coming changes. Further drop-in sessions with UCL’s Transformation Security Lead, Oliver Curran, will be taking place between 10am and 12pm each day from 2-11 October.
If you would like to join a session, please.
Executive Director of Operations, UCL
- University College London, Gower Street, London, WC1E 6BT (0) 20 7679 2000