Isabel Viola: ’The percentage of conflicts that are solved through mediation in the European Union is still low, and we need to promote and disseminate it.’

Isabel Viola. January is the European Day of Mediation. It commemorates the approval of the first European legislative text, 25 years ago, on this method of resolving conflicts without resorting to judicial proceedings. Several institutions are organising events to mark this day. The UB has given a conference at the Mundet Campus and has carried out initiatives at the Faculty of Law. We take this opportunity to reflect on the current use of mediation with Isabel Viola, lecturer of Civil Law and co-director of the Legal Clinic on Housing and Residential Mediation. In what type of conflict can mediation be particularly useful? Mediation is a space for dialogue, in which a mediator participates, and chairs this dialogue in an impartial and neutral way.