
The 2011 edition of the Trends in Innovation in the Postal market conference gathers over 100 delegates to the EPFL campus in Lausanne. The second annual TIP conference took place on 15 and 16 September 2011 and focused on strategies around innovation and diversification with the postal sector. Karl Rose, founder and CEO of Strategy Lab and former chief strategist of Royal Dutch Shell, provided the keynote speech in which he shared with the delegates some of his reflections on change. Delegates debated and discussed diversification and innovation strategies in a series of presentations, panel discussions and parallel workshops. Major themes addressed included evolving consumer needs and how they affect a changing industry; IT as an enabler or hinder of transformation and innovation; combining innovation and diversification strategies; how traditional postal operators can grow in a digital world; opportunities for the next generation of postal services; diversification with e-services and e-solution; the long-term future of postal financial services; spin-offs in the postal sector, and whether regulation hinders innovation; The conference also hosted the graduation and diploma recognition ceremony for graduates of the second edition of the Executive Master in International Postal Management. The accompanying series of short video s provides further insights into some of the major themes and topics discussed at the conference and can be viewed at www.ipc.be and at http://tip-conference.epfl.ch.
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