School Helpdesk & Student & Programme Officer

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Student Administration - School of LSS

Location
Egham

Salary
£26,707 per annum pro rata - including London Allowance This is the expected starting salary for this post. Appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role.

Post Type
Full Time

Hours per Week
35

Weeks per Year
52

Closing Date
23.59 hours GMT on Sunday 22 March 2026

Reference
0326-082

Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.

Full-Time, Fixed-Term until 31 July 2026.

Applications are invited for the post of School Helpdesk & Student & Programme Officer in the School of Law and Social Sciences.

Academic Administration at Royal Holloway is organised into six School Administration teams and a Doctoral School, which are all part of the Student and Academic Services directorate; a single professional service which supports the student journey. Administration teams have been designed to provide a consistent and effective service to both students and staff.

The School Helpdesk & Student & Programme Officer role will be responsible for a variety of tasks and processes to support the delivery of academic programmes.

The role holder will demonstrate a commitment to our shared vision and service standards. They will be expected to work closely with colleagues in the School as well as those across other academic and professional services areas. They will be able to use their initiative and to take responsibility for solving problems and improving service delivery. In addition, they should be able to demonstrate commitment to working in Higher Education administration.

In return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement
• Training and Development opportunities
• Pension Scheme with generous employer contribution
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
• Free parking

The post is based in Egham, Surrey, where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For any queries about the post, please contact Daniel Green Daniel.Greenrhul.ac.uk

For queries on the application process the Human Resources Department can be contacted by email at: recruitmentrhul.ac.uk

Please quote the reference: 0326-082

Closing Date: 23:59, 22 March 2026

Interview Date: To be confirmed

Further details: Job Description & Person Specification Email details to a friend This position is not eligible for hybrid working.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page .

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