Learning Programs Lead

Date Posted: 03/19/2026
Req ID: 47398
Faculty/Division: Vice-Provost, Students
Department: Student Life: Academic Success
Campus: St. George (Downtown Toronto)
Position Number: 00048103
Existing Vacancy: Yes

 

Description:

 

About us:

Student Life connects life to learning. We believe every student should have the opportunity to participate in university life actively and find connection and community while discovering new ways of thinking and being in the world. We provide resources, support and engagement opportunities that are inclusive and accessible, ensuring every student can build experiences that set them up for a lifetime of success.

Within the Division of Student Life, the cluster of Student Life Programs and Services, supports students as they achieve personal, academic, career and civic goals. We engage students throughout their learning and development with the following units: Academic Success, Accessibility Services, Career Exploration & Education, Centre for Community Partnerships, Clubs & Leadership Development, Housing, Indigenous Student Services, Mentorship & Peer Programs, Multi-faith Centre, Orientation, Student Success, Transition & Engagement and TCard Services. Together with staff, faculty, students, alumni, employers and community partners, we provide an integrated and coherent path to success that reflects our students’ diversity.

In support of U of T’s vision, Student Life Programs and Services is committed to creating diverse, accessible, inclusive and welcoming spaces of opportunity that foster deepened engagement, learning, personal growth, and identity development for all students. We are committed to embedding these principles into all the work we do, reducing barriers so that students from all backgrounds and lived experiences can feel a sense of belonging in the communities they find here.

To align with our strategic priorities, we encourage individuals from Black, Indigenous, and racialized communities to apply.

Your opportunity:

Under the direction of the Director, Learning Strategy Support, the Learning Programs Lead will oversee the ongoing design, development, and delivery of Learning Programs in the Centre for Learning Strategy Support (CLSS). The Learning Programs Lead is responsible for coordinating the day to day work of the Learning Strategists, and work study students; liaising with Divisional and university partners; representing CLSS on Student Life and University committees; overseeing day to day administration and communications; assessing programs and reporting on team expenditures.

The Learning Programs Lead is responsible for working with the Learning Strategists to develop multi layered academic resilience-building and learning support programming that foster academic skill development and coping strategies for an academically diverse population of full-time and part-time graduate and undergraduate students; recruiting, training and supporting professional and student staff to enhance programming co-delivered with appropriate partners; working with Student Life Communications and Information Technology to develop on-line and social media based materials and supports to enhance the program; engaging with faculty members and teaching and learning staff to develop programming that responds to the learning needs of students within specific programs and courses, examples may include course-specific in-class presentations and peer facilitated study sessions; and meeting individually and in small groups with students to clarify and problem solve individual issues related to effective learning and academic resilience.

Your responsibilities will include:

 

• Planning and overseeing operational workflow of program administration activities
• Assessing needs and contributing to the development and implementation of plans and related activities
• Planning and developing educational programs and courses independently
• Conducting detailed analysis on program efficiency and student learning outcomes to inform program planning activities
• Developing student assessment plans to supportstudent learning outcomes and competencies
• Providing advanced academic and learning skills support
• Facilitating educational workshops and seminars
• Directing the activities of a group of staff-appointed employees all performing a similar function

 

Essential Qualifications:

 

• Master’s Degree in a related program of study (e.g. education) or an acceptable combination of equivalent education and experience
• Minimum five years in academic support in a multi-disciplinary setting to undergraduate and graduate students at the university-level
• A thorough understanding of academic resilience and learning science scholarship and programming
• Experience with and knowledge of best online practices, and the use of learning management systems
• Must be an experienced and recognized facilitator of groups and developing of peer programs
• Must be an experienced supervisor with previous responsibilities for mentoring, resolving issues, applying and implementing processes, and training staff
• Must be able to demonstrate success in facilitating partnerships with constituents from a variety of institutional areas, and excellence in project management
• Demonstrated experience in coaching
• Demonstrated experience in program development, design, and assessment
• Excellent computer skills (e.g. Access, Word, Excel, Power Point, Outlook)
• Superb interpersonal and communication skills for supervising the day-to-day work of staff, collaborating with faculty, fostering student development and negotiating conflict
• Excellent skills in managing projects through effective setting of priorities and organization
• Creative problem solving skills
• Ability to initiate independent collaborations with faculty and staff to enhance students’ learning experiences and sense of belonging
• Outstanding leadership skills to foster a supportive team environment

Assets (Nonessential):

 

• Experience in Supplemental Instruction
• Demonstrated knowledge and experience in the learning needs of students with disabilities
• Demonstrated knowledge of and experience with the needs of Indigenous, racialized, and LGBTQ students

To be successful in this role you will be:

 

• Approachable
• Communicator
• Multi-tasker
• Organized
• Problem solver
• Tactful

 

Note: This is an approximately 9-month term position.

 

Closing Date: 03/27/2026, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Term; This is an approximately 9-month term position. 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 15 -- $97,348. with an annual step progression to a maximum of $124,491. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.  
Job Category: Administrative / Managerial
Recruiter: Fiona Chan

 

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

 

A job description is available upon request

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see ?url=http%3A%2F%2Fuoft.me%2FUP&module=jobs&id=3220320" target="_blank" rel="nofollow">?url=http%3A%2F%2Fuoft.me%2FUP&module=jobs&id=3220320" target="_blank" rel="nofollow">http://uoft.me/UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careersutoronto.ca .

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