Understanding people’s challenges and needs is key to reach Universal Health Coverage. (Photo: Olivier Brandenberg/Swiss TPH)
Understanding people's challenges and needs is key to reach Universal Health Coverage. (Photo: Olivier Brandenberg/Swiss TPH) A series of papers in the Lancet Global Health published yesterday finds that only one-quarter of people thinks their health system works well. The People's Voice Survey analysed people's views and trust in the system in 15 countries, adding a missing component to how one evaluates health system performance. Swiss TPH contributed to these studies, which were led by the Harvard T.H. Chan School of Public Health and the Quality Evidence for Health System Transformation (QuEST) network. Many health systems globally are currently underperforming in terms of health outcomes, the quality of health services provided, and user experience. This leads to approximately five million deaths annually from treatable conditions. To assess the system's performance, traditionally mainly administrative aspects (such as the number of healthcare providers) or health outcomes have been in the focus.
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