Share your experiences and feedback through staff surveys in November

The UCL Quad building with orange autumn leaves in front of it
The UCL Quad building with orange autumn leaves in front of it


What is it like to work at UCL and how effective are our services? Share your experience and feedback this November

Underpinning all’our activities over this new academic year must be our ability to have open and ongoing conversations about the experience of working at UCL.  

We’ve been inviting feedback through town halls, all-staff surveys, and consultations on strategic plans, which have collectively shaped UCL’s priorities over the past years and helped identify where we have focused as an institution on improving. 

Opportunities to share your experiences and help shape UCL in November 

Alongside continuing to progress activity in these areas and our wider strategic priorities, we continue to look for opportunities for feedback and to amplify your voice in decisions.  

There are three important opportunities in November to make sure your voice is heard. These will help us both identify the areas where we are doing well so that we can celebrate and replicate them, as well as the areas that need support so that, institutionally and locally, we can commit to key actions aimed at improving them. 

Staff Surveys launching on 11 November 

On 11 November, UCL is opening two complementary surveys. Each survey should take no more than 20 minutes to complete. 

Please set aside some time in your calendars for the week commencing 11 November to complete these.  

Staff Experience Survey: 11-29 November 

This survey is an opportunity to tell us what it’s like to work at UCL, share your experiences of leadership, culture, inclusion and health & wellbeing, and help us understand what matters to you.  

It will be sent out to all’employees who have a Contract of Employment with UCL. You will receive an invitation to complete the survey from the email address: UCLstaffsurvey@qualtrics-survey.com. 

The 2024 survey focuses on a set of clearly defined categories: Leadership, Culture, EDI, and Health and Wellbeing. The categories and questions were developed in collaboration with representatives from across UCL and ask about your experiences in areas including: 
  • Performance, Growth & Development 
  • Belonging, Inclusion and Psychological Safety  
  • Health & Wellbeing and Stress & Workload 
  • Bullying, Harassment and Harmful Behaviours 
  • Strategy & Values 
  • Communications, Culture and Advocacy 


Completing this survey will provide data that is critical to maintaining our institutional charters and the development of our equality action plans, and provide insight into the collective sense of progress staff have of UCL’s 2022-2027 strategic plan at the mid-way stage. 

Further information about the Staff Experience Survey is available on the Staff Experience Survey Website.

UniForum Service Effectiveness Survey (Part 1): 11-22 November 

This survey will more specifically allow us to assess the effectiveness of our services. This helps benchmark ourselves against other universities, understand better the needs across different areas, and improve how we can best meet your needs.  

It will be sent out to all’employees who work at least two days per week, have been employed for at least six months, and have a Contract of Employment with UCL. You will receive an invitation to complete the survey from the email address: ucl@surveys.cubaneconsulting.com.  

The UniForum programme is an international benchmarking exercise run in conjunction with NousCubane. Institutions across the US, Canada, Mexico, New Zealand and Australia, as well as a number of Russell Group universities in the UK, take part in the programme.     

We have participated in the programme since its inception in 2015 and the insight it provides is vital to helping us understand exactly how we resource the activities that support teaching and research.  

The UniForum Programme will now run annually, providing us with more regular insight into the effectiveness of our services and feeding into our ongoing improvement plans. 

Further information about the UniForum Service Effectiveness Survey is available on the UniForum SharePoint site. 

Autumn Staff Town Hall on our priorities for this year, 5 November 

On 5 November 1.30-3pm, we will be continuing our all-staff Town Hall series with a conversation about UCL’s strategic priorities for this year, an update on key areas of progress towards those ambitions, and our goals for 2024/5 

Sign up to attend in person for the chance to ask senior leaders questions and for lunch provided before (from 1pm), or listen to the livestream. 
  • University College London, Gower Street, London, WC1E 6BT (0) 20 7679 2000