Senior Desktop Support Analyst

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Senior Desktop Support Analyst

Applications are invited for the following position:

Title of Post: Senior Desktop Support Analyst

JOB SYNOPSIS Reporting to the IT Services Manager, you will provide technical leadership and will act as an escalation point within the IT Services team (ITS). The ITS team is the focal point in ITD for first and second level ICT support, and customers include staff and students. The post holder will work with the IT Services team, the IT Services Manager and colleagues responsible for supporting Intune, Auto Pilot, Active Directory, Jamf, Cloud Systems to manage and maintain UL’s estate of Windows and Macintosh based client devices and a wide range of mobile devices connected to the UL network.

Office of the Director of Information Technology

Information Technology Division

Contract Type: Permanent

Salary Scale: €55,851 - €66,983 p.a.

University of Limerick is a research-led, energetic and enterprising institution with a proud record of innovation and excellence in education and scholarships. We value creativity, curiosity and excellence in our inclusive community which is committed to social good. Our motto Eagna chun Gnímh translates as Wisdom for Action reflecting our mission to contribute to the discovery of new knowledge for a better world.

Informal enquiries regarding the post may be directed to:
Ms Mary O Donoghue
IT Services Manager
Information Technology Division
University of Limerick
Email: Mary.C.ODonoghueul.ie

The closing date for receipt of applications is Friday, 20th March 2026
Applications must be completed online before 12 noon, Irish Standard Time on the closing date.

Please note your application must include:
A letter of introduction and a current CV indicating how you meet the criteria outlined in the Job description.
A completed online application form.

Are you currently legally entitled to work and reside in Ireland?

If you are not currently an EEA Citizen and have stated that you are currently legally entitled to work and reside in Ireland, you MUST upload a copy of your current Visa and Work permit in the attachments section application form. Unfortunately, if the attachment, as noted, is required and not provided your application cannot be processed.

Please note your current work authorisation status must allow you to fulfil the terms of the contract on offer.

Please email erecruitmentul.ie if you experience any difficulties

Applications are welcome from suitably qualified candidates.

Further information for applicants and application material is available online from: University of Limerick Vacancies

Many thanks for your interest in this role.

Contact Person : Competition Type : Staff

Contact Email : Job ID : 081690

Contact Number : Close Date : 20-Mar-2026 12:00

Further Particulars :

Click on the link(s) below to view documents

Filesize

Notes

JOB DESCRIPTION 895