Senior Administrator (External Engagement and Student Experience) (111149-0226)

Senior Administrator (External Engagement and Student Experience) (111149-0226)

This is a re-advertisement. Previous candidates for this role need not apply.

Location

University of Warwick Campus, Coventry

Department

School of Education, Learning, and Communication Sciences

Position Type

Fixed Term

Duration

Fixed-term contract until 19th February 2027

Hours

18.25 hours per week (0.5 FTE)

Salary

£26,707 to £30,378 per annum, pro rata

About the Role

Informal Queries

• For informal queries about the role, please contact Adam Alcock, Student Engagement and Experience Officer at A.Alcockwarwick.ac.uk .

Are you passionate about creating an outstanding student experience and building a vibrant student community?

As a Senior Administrator (External Engagement and Student Experience), you will play a key role in delivering high-quality administrative support that enriches student life across our School.

In this role, you’ll work independently and as part of a collaborative team to coordinate a wide range of student-focused activities, including Welcome Week, student voice initiatives, academic support, and extra-curricular events.

You’ll manage communications across print and digital platforms to keep students informed and engaged, and you’ll support them in organising their own activities.

Some events will require flexibility to work during evenings and weekends, ensuring our student experience initiatives run smoothly and successfully.

If you are organised, proactive, and committed to making a positive impact on the student journey, we encourage you to apply.

About You

The ideal candidate will have substantial experience in an administrative role within a busy, customer-focused environment and possess excellent written and verbal communication skills.

Strong IT proficiency is essential, particularly with Microsoft 365 applications and digital collaboration tools.

We are looking for someone who understands the importance of the student experience and can engage with individuals from diverse backgrounds with professionalism and courtesy.

You should be highly organised, able to manage multiple priorities, and work both independently and as part of a team.

Experience in higher education administration and familiarity with CRM systems would be an advantage, as would experience supporting events and digital engagement.

For details on the experience and skills required, please refer to the job description attached as a PDF below.

About the Department

The School of Education, Learning and Communication Sciences (SELCS) is an exciting part of the University of Warwick, bringing together leading education and research centres to deliver innovative teaching and impactful learning experiences.

We are committed to creating an exceptional student experience and fostering strong connections with our alumni and wider community. Within SELCS, the External Engagement and Student Experience Team is a dynamic group dedicated to enriching student life and supporting engagement initiatives across the School.

Joining us means becoming part of a collaborative and supportive environment where your work will contribute directly to the School’s strategic goals and help shape the experiences of a diverse student body.

About the University

We are a world-leading research-intensive university founded in 1965. We are ranked 74th in the world and 9th in the UK.* Additionally, 92% of our research is rated world-leading or internationally excellent.**

Find out more about us at warwick.ac.uk/about/ .

* World University Ranking 2026 , Complete University Guide 2026

** Research Excellence Framework 2021

How to Apply

CLOSING DEADLINE: Thursday 26th March 2026 at 11:55pm (UK Time)

To apply, please click APPLY below and submit your application by the closing deadline.

You will be asked to include a CV and cover letter. Within these documents, please:

1. Outline your employment and education history (including your most recent employment).

2. Outline the reasons for your interest in this position.

3. Demonstrate how you meet the requirements of the role with clear reference to each of the essential and desirable criteria in the Job Description (PDF attached below).

• Interview Date: To be confirmed
• Start Date: To be confirmed

Applications must be submitted by the closing deadline. Only applications submitted through our Careers Portal ( ) will be considered.

You are welcome to include any careers breaks you may have taken (e.g. parental/caring/long-term sick leave).

Please note that if you do not evidence the essential criteria, the hiring panel may not be able to shortlist your application. For guidance on how to format a cover letter, see here .

What we Offer

We provide a comprehensive range of benefits, including:

• An attractive pension scheme.
• 26 days holiday plus University Christmas closure.
• Generous parental/adoption leave policy.
• Onsite childcare facilities.
• Excellent learning and development opportunities.

We recognise the importance of a healthy work/life balance and offer access to flexible working arrangements. Find out more about our flexible working arrangements .

We are proud to be a Living Wage employer .

Our Commitment to Inclusion

To find out more about our commitments to equality, diversity, and inclusion, please see: Our Commitments University of Warwick

Job Description

JD - Senior Administrator (External Engagement and Student Experience) (111149).pdf - 134KB

Right to Work in the UK

We wish to advise applicants that this role is not eligible for sponsorship for a Skilled Worker visa. If you do not yet have the right to work in the UK you will need to check the UK Government Website to see if you are eligible to obtain the right to work in the UK through one of the other UK immigration routes before you make your application.