Allocation Officer (72274-0326)

This is a re-advertisement. Previous candidates for this role need not apply.

Location

University of Warwick Campus, Coventry

Department

Warwick Accommodation

Position Type

Permanent

Salary

£26,707 to £30,378 per annum

About the Role

Informal Queries

• For informal queries about the role, please co ntact Joanne Johnson (Capacity and Allocation Manager) at Joanne.Johnsonwarwick.ac.uk.

This role will include working any days 5 over 7.

We are looking to appoint an Allocation Officer to join the Warwick Accommodation Team within the Estates Department.

The role requires you to support the Accommodation team and assist the Assistant Allocation Manager.

You will take on a wide range of administrative tasks to ensure that we deliver a first-rate service to students and staff. You will be managing a high level of telephone and email queries. Additional responsibilities will include preparing online contracts, managing student contracts, responding to student complaints in line with the University complaints procedure, assisting in the marketing and allocation of university-managed student accommodation and preparing statistics and documentation.

Focusing on supporting a successful operation that maximises occupancy levels across circa 7,500 university managed beds, managing the referral process of circa 1000 partnership accommodation beds and facilitating short let bookings in line with departmental needs.

About You

As an Allocation Officer, you will be supporting the Accommodation team and the Assistant Allocation Manager.

The successful candidate will need the ability to work under pressure and to tight deadlines is essential. Knowledge of student accommodation and University systems are desirable. Completing a wide range of administrative tasks to ensure that the department delivers a first-class service to students and staff by providing the highest possible standards of sales and service delivery.

You will need to liaise with students, parents, and various departments within the University regarding all accommodation matters and student status, either via email, telephone, in person or via other digital methods.

For details on the experience and skills required, please refer to the job description attached as a PDF below.

About the Department

For further information about Warwick Accommodation please visit our  Student accommodation & housing Warwick Accommodation

About the University

We are a world-leading research-intensive university founded in 1965. We are ranked 74th in the world and 9th in the UK.* Additionally, 92% of our research is rated world-leading or internationally excellent.**

Find out more about us at warwick.ac.uk/about/ .

* World University Ranking 2026 , Complete University Guide 2026

** Research Excellence Framework 2021

How to Apply

CLOSING DEADLINE: Wednesday 25th March 2026 at 11:55pm (UK Time)

To apply, please click APPLY below and submit your application by the closing deadline.

You will be asked to include a CV and cover letter. Within these documents, please:

1. Outline your employment and education history (including your most recent employment).

2. Outline the reasons for your interest in this position.

3. Demonstrate how you meet the requirements of the role with clear reference to each of the essential and desirable criteria in the Job Description (PDF attached below).

• Interview Date: To be confirmed
• Start Date: To be confirmed

Applications must be submitted by the closing deadline. Only applications submitted through our Careers Portal ( ) will be considered.

You are welcome to include any careers breaks you may have taken (e.g. parental/caring/long-term sick leave).

Please note that if you do not evidence the essential criteria, the hiring panel may not be able to shortlist your application. For guidance on how to format a cover letter, see here .

What we Offer

We provide a comprehensive range of benefits, including:

• An attractive pension scheme.
• 26 days holiday plus University Christmas closure.
• Generous parental/adoption leave policy.
• Onsite childcare facilities.
• Excellent learning and development opportunities.

We recognise the importance of a healthy work/life balance and offer access to flexible working arrangements. Find out more about our flexible working arrangements .

We are proud to be a Living Wage employer .

Our Commitment to Inclusion

To find out more about our commitments to equality, diversity, and inclusion, please see: Our Commitments University of Warwick

Job Description

JD - Allocation Officer (72274).pdf - 189KB

Right to Work in the UK

We wish to advise applicants that this role is not eligible for sponsorship for a Skilled Worker visa. If you do not yet have the right to work in the UK you will need to check the UK Government Website to see if you are eligible to obtain the right to work in the UK through one of the other UK immigration routes before you make your application.