’We need to build trust in artificial intelligence’

Artificial intelligence (AI) simultaneously gives rise to both euphoria and fear. Why this is so, how important AI is today - and will be in the future, and whether AI hasn't already existed for many years now: Norbert Robers discussed these issues and more with Heike Trautmann , Professor of Business Information Systems. For many people, AI is probably something very modern. But isn't it already old hat, when we think back for example to the so-called Turing machine or the chess computers of the 1970s? It's true that AI today is based on these methods, for example - and the term was coined in the mid-1950s. But research in this field has progressed enormously in the past few decades, both in basic research and in applications-oriented research. Currently we speak of the so-called 'third wave of AI', which focuses for example on self-learning systems, explainability, the ability to communicate and methods of producing automated conclusions. Parallel to AI, there are expressions being used such as 'machine learning' or 'intelligent systems'.