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OpenAI and the recently viral chatbot ChatGPT - in the course of the digital transformation, algorithms, database systems and artificial intelligence are increasingly taking over tasks that were previously performed by humans. What do these changes mean for employees? Peter Kels and Kai Dröge put it in perspective.

The University of Lucerne studied whether and in which areas lesbian, gay, bisexual or trans (LGBT) people have unequal health opportunities compared to the rest of the Swiss population.

One in ten people in Switzerland already uses a smartphone bank. Although such neo-banks have so far only been used as secondary and third-party banks, they could also challenge the established banks' status as principal bankers in the future. This is the result of a study by the Lucerne University of Applied Sciences and Arts on the Swiss retail banking market.

Returns are an integral part of online retailing. Up to 60 percent of the goods ordered are returned in individual online stores. This causes high costs, as the online retailer survey by the Lucerne University of Applied Sciences and Arts reveals. An HSLU research team asked online stores how returns can be avoided.

Extreme heat makes life barely bearable, especially in cities. Greenery is supposed to help regulate the temperature. Experts from the Lucerne University of Applied Sciences and Arts explain how we can go green in terms of urban climate. Planting an avenue here, greening a roof there - Peter Schwehr, Head of the Competence Center for Typology & Planning in Architecture at the Lucerne University of Applied Sciences and Arts, thinks little of it.

Questions about finances, savings accounts, or retirement planning: More and more interactions with the bank are taking place via low-threshold, digital communication channels. Almost half of customers can imagine communicating with their bank via chat or chatbot. This is shown by the Conversational Banking study conducted by the Lucerne University of Applied Sciences and Arts.